Refund policy

At TOTAL POWER, customer satisfaction is important to us. If you are not fully satisfied with your purchase, please review our return and refund policy below.

Returns

• Returns are accepted within 7–14 days of delivery (as applicable)

• Products must be unused, in original packaging, and in resalable condition

• Proof of purchase is required

Non-Returnable Items

• Used or damaged products

• Items purchased during clearance or sale (unless defective)

Refunds

• Once your return is received and inspected, we will notify you

• Approved refunds will be processed to the original payment method

• Refund processing time may take 5–10 business days

Exchanges

Exchanges are subject to product availability. Please contact us before returning an item for exchange.

Return Shipping

Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.